If you've spent any time in trucking, you've probably heard of RTS Financial. They're one of the largest freight factoring companies in the country, serving thousands of carriers from coast to coast. Whether you're researching them for the first time or you're already familiar with their name, here's what you should know about RTS and what to think about when choosing a factoring partner.
Who Is RTS Financial?
RTS Financial is a division of Shamrock Trading Corporation, a privately held company based in Overland Park, Kansas. They've been in the trucking services business for over 35 years, and they've grown into one of the most recognized names in the industry.
RTS offers a range of services beyond factoring, including:
- Freight factoring — their core service, advancing payment on carrier invoices
- Fuel card programs — partnered with Pilot for fuel discounts
- RTS Pro app — a mobile platform for managing loads, payments, and fuel
- Equipment financing and insurance solutions
With offices in Kansas City, Atlanta, Chicago, Dallas, Houston, Phoenix, and several other cities, they have a nationwide presence and a large support team.
The Advantages of a Big Factoring Company
There are real benefits to working with a large, established factoring company like RTS:
- Financial stability — a company backed by Shamrock Trading Corporation has deep resources, so you're unlikely to run into funding issues
- Technology — the RTS Pro app gives carriers tools to manage their business on the go, submit invoices, find loads, and track payments
- Bundled services — if you want factoring, fuel cards, and other trucking services under one roof, a larger company can package those together
- Name recognition — brokers and shippers know who RTS is, which can make the invoice process smoother
For large fleets running hundreds of trucks, the scale and technology of a big factoring company can make sense.
What to Consider as a Small Carrier or Owner-Operator
Here's where things get more nuanced. The biggest factoring company isn't always the best fit — especially if you're running one to ten trucks.
When a factoring company serves thousands of carriers, it's natural that individual relationships take a back seat to volume. That's not a knock on RTS or any large company — it's just the reality of scale. The more customers a company has, the harder it is to give each one personal attention.
As a smaller carrier, you might find yourself wondering:
- Will I get a dedicated point of contact who actually knows my business?
- When I call with a question, will I talk to someone familiar with my account — or a different person every time?
- If I have an issue with an invoice, how quickly will it get resolved?
- Am I one of 10,000 accounts — or do I actually matter to this company?
These are important questions. Factoring isn't just a financial transaction — it's a relationship. Your factoring company handles your cash flow, communicates with your brokers, and directly impacts whether you can fuel up, pay your drivers, and keep rolling.
Big Company vs. Small Company: It Comes Down to Fit
Neither big nor small is automatically better. It depends on what you value most.
If you want a large platform with bundled technology, fuel cards, and nationwide offices, a company like RTS could be a solid choice. They've been around a long time and they've built a comprehensive suite of trucking services.
If you want a factoring partner where you're known by name — where you're family, not a number — that's a different kind of relationship. It's the kind of relationship smaller factoring companies are built around.
At a big factoring company, you're one of thousands. At the right small factoring company, you're one of the family.
What to Look for in Any Factoring Company
Regardless of whether you go big or small, these are the things every carrier should evaluate:
- Rates and fees — what's the factoring rate, and are there hidden charges? (Watch out for these 5 hidden fees.)
- Reserves — does the company hold a percentage of your payment? The best companies offer $0 reserve.
- Recourse vs. non-recourse — who takes the hit if a broker doesn't pay? (Learn the difference here.)
- Contract terms — are you locked in for months or years, or can you leave when you want?
- Speed of payment — same-day funding is the standard you should expect
- Customer service — can you call and talk to a real person who knows your name?
For a deeper dive, check out our guide on how to choose a freight factoring company.
Why Some Carriers Choose CHC Factoring
We started CHC Factoring because we believe truckers deserve better. Not just better rates — better treatment.
When you work with CHC, you're not an account number. You're family. We know your name, we know your trucks, and when you call us, you talk to someone who cares about your success — not a call center reading from a script.
Here's what that looks like:
- Same-day payment — submit your paperwork, get funded today
- Rates as low as 2% — straightforward, no surprises
- $0 reserve — we don't hold your money
- $0 startup fees — no cost to get started
- Non-recourse factoring — you're protected if a broker doesn't pay
- No long-term contracts — we earn your business every day, not with fine print
- Fuel advances — get cash for fuel before you deliver the load
- A real person who answers the phone — every time
We're not trying to be the biggest factoring company. We're trying to be the best one — for carriers who want to be treated like people, not paperwork.